Privacy policy.

Introduction

3D Paws Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, shipping address, and other details provided when placing an order or signing up for our services.
Payment Information: Credit card or debit card details, billing address, and transaction details when you make a purchase.
Technical Information: IP address, browser type, device information, and browsing activity on our website.
User Communications: Any information shared when you contact us via email, phone, or through our website’s contact form.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfilment: Processing payments, fulfilling orders, and delivering products.
Customer Support: Responding to inquiries, resolving issues, and providing customer service.
Marketing and Promotions: Sending you updates, promotional offers, and other marketing communications that may be of interest, unless you opt-out.
Service Improvement: Analyzing website traffic, user behavior, and feedback to improve our offerings and user experience.
Legal Compliance: Fulfilling any legal obligations and resolving any disputes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers: We may share your information with trusted third-party service providers, such as payment processors, shipping companies, and CRM systems, to perform services on our behalf.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies help us understand your preferences and provide a better user experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access and Update: Request access to or update your personal information at any time.
Opt-Out: Unsubscribe from our marketing communications by following the instructions in the email or contacting us directly.
Data Deletion: Request the deletion of your personal information, subject to certain legal obligations.

To exercise any of these rights, please contact us at [Your Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately, and we will take appropriate steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.